Privacy Policy

Last updated: October 20, 2026

Who we are. CelDrive is operated by Parent Vertical LLC, the data controller for the personal information described below. Contact: hello@celdrive.com.

1. Landing page (celdrive.com)

This website is served by Cloudflare. Cloudflare logs basic request data (IP, user agent, timestamp) for abuse prevention and performance; see Cloudflare's privacy policy. We do not run third-party analytics or advertising trackers.

If you submit the notify-when-live form, your email is sent to our own servers and stored so we can contact you about launch milestones. We use it for nothing else, and we do not pass it to a third-party form service. Unsubscribe any time by replying "unsubscribe."

2. Paid tiers (Cloud, Pro, Team)

If you subscribe to a paid tier, we collect:

• Account email: to authenticate your account and send service notices.
• Billing info: processed by Stripe. We do not store card details; we only store a Stripe customer ID.
• Usage metadata: bucket size, last sync timestamp, error logs for the purpose of support and capacity planning. We do not inspect file contents.

Your file contents are stored in the cloud region you select (e.g., US-East, EU-West). Files are encrypted at rest by the underlying provider (typically AES-256). We do not access file contents. Device snapshots are additionally encrypted on your device with a key kept in that device's secure storage (Keychain on Mac); we never receive it.

3. Mobile app (iOS & Android)

The CelDrive phone app copies the photos and videos you choose to your own CelDrive storage, and can then remove them from the phone to free up space. It uses the following, each only with your permission:

• Photo library (read): only to copy the photos and videos you pick to your own CelDrive storage. We do not scan, analyze, view, or share your photos. Permissions: NSPhotoLibraryUsageDescription (iOS), READ_MEDIA_IMAGES / READ_MEDIA_VIDEO (Android).
• Photo details (Android): ACCESS_MEDIA_LOCATION lets the copy keep the information your camera saved inside each photo, such as where it was taken, so the copy matches the original. We store it as part of the file; we do not read, collect, or use your location.
• "Free up space" (optional): removes a photo from the phone only after its copy in your CelDrive storage has been checked byte for byte. On iPhone the system asks you to confirm, and removed photos stay in the Photos app's "Recently Deleted" album for the period the system keeps them.

You sign in with a one-time code sent to your email; the app keeps your session in the phone's secure storage. The app does not collect your location, contacts, or advertising identifiers, and contains no analytics, crash-reporting, or ad libraries. Photos travel over TLS and are stored encrypted at rest, as described in Section 2. You can delete your account in the app (Account → Delete account) or at app.celdrive.com/delete-account.html.

4. Third parties (processors)

These providers process data on our behalf, only to the extent needed to provide the service. This list was corrected on September 14, 2026 — an earlier version named vendors we do not use.

• Cloudflare — hosts this site and our API, and stores your files (R2 object storage) and account records. Your file contents are encrypted at rest.
• Hetzner (Germany/Finland) and Scaleway (France) — run your Linux cloud computers. While a cloud computer is running, your storage is mounted on it so you can work with your files; the machine is deleted or powered off when you stop it, and your files remain only in your storage.
• Amazon Web Services — runs Windows cloud computers, on the same terms as above.
• Scaleway — also provides Apple-silicon Mac computers when you launch one.
• Unyplex (our own billing service) and Stripe — payment processing. Stripe receives your email and payment method; we never see or store your card number.
• mailvak (our own email service), which delivers through Resend and Mailgun — sign-in codes, receipts and service notices. There are no passwords to reset; you sign in with a one-time code.

We do not sell, rent, or share your personal data with advertisers or data brokers.

5. Data retention

• If you cancel a paid subscription, your stored files remain accessible for 30 days, then deleted.
• Account email and billing records are retained for 7 years for tax compliance, then deleted.
• Notify-list emails are deleted if you request, or automatically 18 months after collection if inactive.

6. Your rights

You may at any time:

• Export your data using the CelDrive restore command, or by downloading directly from the managed bucket via a presigned URL on request.
• Delete your account: in the app or website (Account → Delete account), at app.celdrive.com/delete-account.html, or by email to hello@celdrive.com. Your files and account are deleted within 7 days.
• Access a copy of data we hold about you: within 30 days of request.

EU/UK users: you have rights under GDPR. Brazil residents: you have rights under the LGPD. California residents: you have rights under CCPA. To exercise them, contact our privacy contact at hello@celdrive.com.

7. Children

CelDrive is not directed to children under 13 (or 16 in the EU). We do not knowingly collect data from children.

8. Changes

We will post material changes to this policy on this page and, for paid-tier subscribers, notify you by email at least 30 days in advance of changes taking effect.

9. Contact

Questions or requests: hello@celdrive.com